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[Release date] November 3, 2023
*Cancellations are not possible. Please purchase with consideration.
PACKAGE DETAILS for EACH VERSION - EUNHA ver. / SINB ver. / UMJI ver.- 1 Out box
- 1 QR card (*Same for each version)
- 1 Sticker (Random 1 out of 3)
- 1 Q&A scratch card (Random 1 out of 9)
- 1 Photocard (Random 1 out of 12)
- 1 Film photo (*Same for each version)
- 1 Lyrics (12p, *Same for each version)
- 1 Digital photocard (Random 1 out of 9)
| Version | RANDOM, EUNHA ver., SINB ver., UMJI ver., 3 VERSION SET |
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**Shipping Policy**
We process all orders within 5-7 business days. Once your order ships, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location and carrier.
**Estimated Delivery Time:**
- **USA:** 4-9 business days
- **International:** 10-21 business days
*Note: Customs delays may apply to international orders.*
**Stock Status:**
- **In Stock:** Items will be shipped within the estimated delivery time.
- **Pre-Order:** Items will be shipped once they are available. You will receive an email notification with the expected shipping date.
**Return & Refund Policy**
All sales are final. We do not accept returns or cancellations once an order is placed.
However, if you receive a damaged or incorrect item, please contact us within 30 days of delivery date with a photo of the product and packaging as well as an unboxing video. We will gladly send a replacement or refund .
**Contact:**
For any questions, email us at nekosankpopshop@gmail.com