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[Release Date] May 17, 2023
*Cancellations are not possible. Please purchase with consideration.
Package Details - Each Version (PLAY Ver. / PLAN Ver.)
- Out Box : 152 x 213 x 17.6mm
- Photobook
- CD
- Folded Poster : Random 1 out of 6
- Sticker
- Tag Keyring
- Business Card : Random 1 out of 6
- Photocard : Random 2 out of 12
- Unit Photocard : Random 1 out of 3
ALL orders count towards Hanteo and Gaon Charts to help win awards!
| Version Option | Random Version, PLAY Version, PLAN Version, 2 Version SET |
|---|
**Shipping Policy**
We process all orders within 5-7 business days. Once your order ships, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location and carrier.
**Estimated Delivery Time:**
- **USA:** 4-9 business days
- **International:** 10-21 business days
*Note: Customs delays may apply to international orders.*
**Stock Status:**
- **In Stock:** Items will be shipped within the estimated delivery time.
- **Pre-Order:** Items will be shipped once they are available. You will receive an email notification with the expected shipping date.
**Return & Refund Policy**
All sales are final. We do not accept returns or cancellations once an order is placed.
However, if you receive a damaged or incorrect item, please contact us within 30 days of delivery date with a photo of the product and packaging as well as an unboxing video. We will gladly send a replacement or refund .
**Contact:**
For any questions, email us at nekosankpopshop@gmail.com