Aespa 5th Mini Album - Whiplash (Sm Store Lucky Draw Event)

**Shipping Policy**

We process all orders within 5-7 business days. Once your order ships, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location and carrier.

**Estimated Delivery Time:**

- **USA:** 4-9 business days
- **International:** 10-21 business days

*Note: Customs delays may apply to international orders.*

**Stock Status:**

- **In Stock:** Items will be shipped within the estimated delivery time.
- **Pre-Order:** Items will be shipped once they are available. You will receive an email notification with the expected shipping date.

**Return & Refund Policy**

All sales are final. We do not accept returns or cancellations once an order is placed.

However, if you receive a damaged or incorrect item, please contact us within 30 days of delivery date with a photo of the product and packaging as well as an unboxing video. We will gladly send a replacement or refund . 

**Contact:**

For any questions, email us at nekosankpopshop@gmail.com