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PACKAGE DETAILS
- 1 Photobook : 80pgs
- 1 CD
- 1 Photocard : Random 1 out of 8
- 1 Unit Photocard : Random 1 out of 18
- 1 Postcard : Random 1 out of 4
- 1 Envelope + New Hope Card : Random 1 out of 4
- 1 Salute Behind Book : Random 1 out of 4
- 1 Seal Sticker
CONDITION
NEW Version - Brand new, sealed.
HOPE Version - Open Box, all inclusions (including photocard) included.
| Version | NEW Version, HOPE Version (Open Box) |
|---|
**Shipping Policy**
We process all orders within 5-7 business days. Once your order ships, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location and carrier.
**Estimated Delivery Time:**
- **USA:** 4-9 business days
- **International:** 10-21 business days
*Note: Customs delays may apply to international orders.*
**Stock Status:**
- **In Stock:** Items will be shipped within the estimated delivery time.
- **Pre-Order:** Items will be shipped once they are available. You will receive an email notification with the expected shipping date.
**Return & Refund Policy**
All sales are final. We do not accept returns or cancellations once an order is placed.
However, if you receive a damaged or incorrect item, please contact us within 30 days of delivery date with a photo of the product and packaging as well as an unboxing video. We will gladly send a replacement or refund .
**Contact:**
For any questions, email us at nekosankpopshop@gmail.com